THE IMPACT OF MANAGEMENT COMMUNICATION FOR EFFECTIVE ORGANIZATIONAL CONDUCT
ABSTRACT
The focus of this study is “the impact of management communication for effective organizational performance” with particular reference to ANAMMCO, Enugu.
The core concern of the study was to find out the communication techniques and system that will help in determining the effectiveness of such techniques and system for effective organizational performance.
To achieve this aims, the researcher used questionnaires method to obtained data from all the six (6) department of the company.
The study reveals that ANAMMCO is a company that gives enough attention to communication because they believe that communication helps for effective organizational performance and this enables the company achieve it’s aims and objectives.
Finally, it is hoped that the work will provide an adequate guide to readers and users either to agree or disagree with the writer.
TABLE OF CONTENTS
CHAPTER ONE
INTRODUCTION
1.1 Background
1.2 Statement of problem
1.3 Purpose of study
1.4 Significance of study
1.5 Research questions
1.6 Definition of terms
CHAPTER TWO
LITERATURE REVIEW
2.1 Meaning of communication
2.2 Features of communication
2.3 Purpose of communication
2.4 The communication process
2.5 Types/methods of communication
2.6 Communication barriers
2.7 Principles of effective/good communication
2.8 Importance of effective communication
CHAPTER THREE
RESEARCH METHODOOGY
3.1 Research design
3.2 Area covered by study
3.3 Population of the study
3.4 Sample and sample size
3.5 Instrument for data collection
3.6 Instrument administration
3.7 Method of data analysis
CHAPTER FOUR
DATA ANALYSIS AND RESULTS
4.1 Data analysis
4.3 Discussion
CHAPTER FIVE
DISCUSSION AND RECOMMENDATION & CONCLUSION
5.1 Discussion of findings
5.2 Recommendation
5.3 Conclusion
5.4 Limitations of the study
REFERENCES
Appendix
CHAPTER ONE
INTRODUCTION
Communication is the act of transferring information from one person to another, creature and point to point. It could also be means of transmitting and conveying of ideas, attitudes, views and opinions from person to person, generation to generation, communication to a very large audience and vice versa.
Social organization cannot survive without communication. You can imagine what the situation will be like if you gather people together and cannot communicate to them, the situation will be quite uncontrollable. Irrespective of how poor or rich and organization is there exist some spectrum of communication in all without it, no organization. It is so vital that without it, no organization can succeed. Infact, communication is indispensable to human existence because one must need to communicate with people around him, to share ideas, experience and feelings.
An organization without channels of communication or where it is not working well, should need it or have the already existing ones re-in-forced. The employers would like the feelings of the employees, customers, and the general public communication to help streamline action and activities in the organization.
The employees, more especially would like to know the objective of the organization in which they are working for. They will like to know when changes mainly those that will affect them are about to be effected. They will also like to know what is expected of tem in the organization, to abide by the rules and regulations and to make known to the organization their feeling, decisive aspiration and efforts. They will also like to be recogn by other members of the organization especially management. An organization is deemed a good one when it’s objectives are derived from those of it’s member and this can only be achieve by establishing an effective downward, upward and lateral communication system. Hence he is well informed of the organizational plans and given at same time the chance to make his own contributions to the advantage of the management and.
