IMPACT OF PURCHASING OF BANKING SERVICES IN COMPETITIVE ENVIRONMENT

CHAPTER ONE
1.0 INTRODUCTION – THE IMPACT OF PURCHASING OF BANKING SERVICES IN COMPETITIVE ENVIRONMENT
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Objective of the Study
1.4 Research Questions
1.5 Statement of Hypothesis
1.6 Significance of the Study
1.7 Scope of the Study
1.8 Limitation of the Study
1.9 Definition of Terms

CHAPTER TWO
2.0 LITERATURE REVIEW – THE IMPACT OF PURCHASING OF BANKING SERVICES IN COMPETITIVE ENVIRONMENT
2.1 Introduction
2.2 Concept of Purchasing
2.3 Post Reform of Purchasing Strategies in Bank Service Delivery in Nigeria
2.4 Bank Service
2.5 Purchasing Strategies of Some Banks
2.6 Needs of Purchasing Banks Services
2.7 Method of Purchasing Bank Service
2.8 Purchasing Segmentation
2.9 Basic Problem in Purchasing Banking Services 41
2.10 Government Regulation in The impact of purchasing of banking Services

CHAPTER THREE
3.0 RESEARCH DESIGN AND METHODOLOGY – THE IMPACT OF PURCHASING OF BANKING SERVICES IN COMPETITIVE ENVIRONMENT
3.1 Introduction
3.2 Research Design
3.3 Sources/Methods of Data Collection
3.4 Population and Sample Size
3.5 Sample Technique
3.6 Reliability of Measuring Instrument
3.7 Method of Data Analysis

CHAPTER FOUR
4.0 PRESENTATION AND ANALYSIS OF DATA – THE IMPACT OF PURCHASING OF BANKING SERVICES IN COMPETITIVE ENVIRONMENT
4.1 Introduction
4.2 Presentation of Data
4.3 Analysis of Data
4.4 Test of Hypothesis
4.4 Interpretation of ResultsCHAPTER FIVE
5.0 SUMMARY, CONCLUSION AND RECOMMENDATION – THE IMPACT OF PURCHASING OF BANKING SERVICES IN COMPETITIVE ENVIRONMENT
5.1 Introduction
5.2 Summary of Findings
5.3 Conclusion
5.4 Recommendation
Reference
AppendixSUMMARY OF FINDING, CONCLUSION AND RECOMMENDATIONS

SUMMARY OF FINDINGS
This research examines the impact of purchasing of banking services in competitive environment. The problem and objective of the study, research question, significance of study, scope of study were highlight in the first chapter. In the fourth chapter the data were presented analysis and interpreted. In the final chapter based on the present of the test and analysis carried out a summary of the entire research was done, conclusion were drawn and recommendation were made and suggestion for further research were also made.

CONCLUSION
From the finding of this research we can draw the following conclusion that armchair banking operation is fast disappearing in our banks and creative practice taking over.
Nigeria banks may not be providing the services that meet both local and international demand of the customer. Banks cannot do without property identifying the need of the customer and approach mutely meeting these needs. This calls for the application of the purchasing concept in all the activities of the banks. Because of the intensive competition that is now prevalent in the industry a bank will only succeed by providing qualitative services, which include the proper training of staff.