AN APPRAISAL OF THE IMPACT OF MODERN OFFICE AUTOMATION ON THE PRODUCTIVITY OF SECRETARIES IN GOVERNMENT PARASTATALS

Abstract

This study was carried out to investigate. The effects of modern office automation on the productivity of secretaries in Government parastatals in Enugu State (A case study of UNTH, Enugu).

In order to obtain the required information, questionnaires were administered to secretaries in Administration through UNTH, Enugu. Data collected are presented under discussions and findings in chapter four.

From the data collecyed, the researcher was able to identify the effects of automation in the productivity of secretaries. It was revealed that technology (office automation) aidds the secretary to a large extent in discharging of her duties. However, for these newly introduced equipment to function, and to bring the designed goals, someone is always needed in the office a person who can be said to be missing, link in an organisation when not present the secretary. In the sam vein, majority of the respondents were of the view that introduction of modern office automation lead to training and retraining of secretaries.

In summation, the finding of this research work was that technology has had a tremendours effects on the jobs of today secretary. It was also deduced that technology has helped rised the productivity of secretaries in the recent years based on the findings, the researcher concluded that technology cannot endanger the further prospect of flexible secretary.

Among the recommendations proffered that student should be trained practically with most of these office automation. Organization have the duty to send secretaries on new courses or refresher course from time to time. And they should acquired modern office automation to improve the productivity of their secretaries.