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THE SIGNIFICANCE OF MOTIVATION ON STAFF PERFORMANACE

ABSTRACT AND FIGURES

This research aims to analyze the drivers of employee motivation to high levels of employee performance. The Purpose of this study is to explore the effect of motivation on employee performance in Hormuud Company in Mogadishu Somalia. The study has the following objectives; to assess the effect of monetary rewards on employee performance in Hormuud Company in Mogadishu Somalia, to establish the effect of job enrichment on employee performance in Hormuud Company in Mogadishu Somalia and to determine the effect of training on employee performance in Hormuud Company in Mogadishu Somalia. The study was utilized descriptive research design in order to describe the variables of the study. The target population of this study was 5000 and sample size of 60. The Data was being collected used structured questionnaire as a research instrument. The data was being analyzed using percentages, frequencies, graphs and regression analysis with the help of Statistical Package for Social Science (SPSS version 16). The results and findings indicated that monetary rewards, job enrichment have significant and positive effects on employee performance, in while there is positive and insignificant effect of training on employee performance also results indicate there were good relationship between motivation and employee performance and the research results showed that employee motivation influences employee performance of Hormuud Company in Mogadishu Somalia. The researcher recommends that all employees should be motivated to ensure they are retained and this will improve performance. In this way overall organizational productivity and effectiveness can be enhanced

1.1 INTRODUCTION

According  to  (Omollo,  2015),  Motivation  is  the  key  of  a  successful organization to maintain the continuity of the work  in  a  powerful  manner  and  help  organizations  to  survive.  Motivation is finding a  need  inside  the  employees  and  help  to  achieve  it  in  a  smooth  process.  Motivating  the  staff  leads  to broaden  their  skill  to  meet the  organizational  demands.   Each branch  manager  should  have  the  responsibility  to  work  with the staff to find out their individual needs and put them side by  side to the  organization  needs. The  only  way  to get people  to like  working  hard  is  to  motivate  them.  Today, people  must understand why they’re working hard. Every individual in an organization is motivated by some different way. When talking in  term  of  employee  motivation,  it can  be simply  defined  as “Employee  motivation  is a  reflection  of  the  level  of  energy, commitment, and creativity that a  company’s workers bring to their  jobs.”  The job of  a  manager  in the  workplace  is  to  get things done through employees. To do this the manager should be  able  to  motivate  employees. But  that’s  easier  said  than done!  Motivation  practice  and  theory  are  difficult  subjects, touching  on  several  disciplines  Shahzadi  et  al.  (2014). Motivation is the most important matter for every organization public or  a private sector.   For the success of any organization motivation play an important role.

 According  to (Chaudhary  &  Sharma,  2012)  basically  motivation  word  is derived  from  “Motive”.  The  meaning  of  “motive”  is  needs, wants,  and  the  desire  of  the  persons.  So  that  “employees motivation  mean  the  process  in which  organization  inspiring our  employee  with  the  shape  of  rewards,  bonus  etc.  for achieving  the  organizational  goals.  Today  organization  can easily change their material, needs, goods and services to other organization,  or  to  other  countries.  But  the only  one  resource which  is  not easily  exchangeable  is  human resources.  So  we can  say  that  human  resources  are the  very important  or  most competitive  assets  of  any  organization  that  cannot  be exchangeable.  Human  resources  or  human  assets  mean  the workers  or  the  employee  of  any  organization.  So  the motivation  is  main factor  that affect  the human  resources  of the organization.  The  organization  should  be  motivating their employees  for  the  best  performance  or  for  achieving  the organizational goals.  In fact motivation is the best tool for best performance.  Today  there  are  many  discussions    about  motivation   and    the   relationship  of    employee’s   efficiency  and  the  organizational efficiencies.Motivation will lead to the fact  that  workers  or  employees  of  the  organization  will seriously  do  his duties  and responsibilities  (Azar  & Shafighi, 2013). Attractive Salaries or pays also a Valuable tool and play an important role to increase employee’s performance and also increase the  productivity  of  an  organization.

This  study  sought  to  assess the  effect  that motivation  had  on the job  of  workers of  the  Kenya Commercial  Bank in  Migori County.  The  study  also  focused  on  the  demotivating  factors like  delay  of  promotion,  no  clear  career  progression, unreasonable  load,  long  working  hours  and  lack  of appreciation  from  the  managers.  This  study  adopted  a descriptive  design  because  it  involved  interviewing  or administering questionnaire to a sample of individuals. Simple random  sampling  was  used  as  no  complexities  were  be involved.  All  that  was needed  was  a  relatively  small,  clearly defined  population.  The  study  employed  the  use  of  self administered  questionnaire  to  collect  the  required  primary data.  Descriptive    statistical    analysis    technique    was  employed  to  obtain  useful  summary  of responses. Statistical Programme  of  Social  Scientists  (SPSS)  version  17  tool  was used  to  generate  data  that  was  presented  in  tables  and  pie charts as  was  necessary. Simple  random sampling    was   used  and   total  sample   population   was  forty  five  employees. In conclusion,  managers  should  know  that  employees  are motivated by  monetary  rewards. It is recommended  that  there is  need  for  managers  to  have  a  comprehensive  motivation scheme  in  all  aspects  of  an  organization  as  this  is  directly proportional  to the  output  of the  employees  (Omollo,  2015). Same study  inquired  what  kind of  factors  influence  employee motivation  in  Pakistan  andfinding  up  to  which  extent motivation  affects  the employ  performance.  Data  is collected from 160 teachers of Government and private schools by using self-administered  questionnaire.    Regression    analysis    is  applied   to    find    the    effect    of    employee   motivation    on  employee’s  performance  involving  four  variables  employee  motivation,  employee    performance,    intrinsic  rewards  and employee  perceived  training  effectiveness. The  results  of  this study  show  that  significant  and  positive  relationship  exists between employee motivation andemployee performance. It is also concluded that  intrinsic  rewards  has a significant positive relationship  with  employee  performance  and  employee motivation.  This  study  concludes  that  employee  perceived training  effectiveness  has  a  negative  relationship  with motivation. It is also proved from to their responses, they were provided  with  the  training  courses  but  this  training  was not implemented  by  them  in  their  routine  teaching  as  they considered it to be ineffective. They were not satisfied with the training provided to them  and this  affected  their  motivation  to teach Shahzadi et al. (2014).

All are  clear,  simple  and  able  to  understand and  float after  the  approval  of  the  supervisor.  All  questionnaire distributed personal basis. The result indicates in the education sectormotivation  play  positive  results  in  the  performance aswell motivation increase as well as employee performance is increase. Our results also show the positive relationship (Asim, 2013). This paper a deeper investigation is made to identify the impact  of  Motivation  on  performance  of  the  employees. Independent  variables  used  to gauge  Motivation  are  Training and Development, Reward  and  Recognition  and Delegation of Authority  whereas  the  dependent  variable  is  employee.

1.2 MATERIALS AND METHODS

The  study  population  of  this  research  was  the  employees  at Hormuud Company in  Mogadishu-Somalia.  According  to  (Sh. Yusuf & GICHINGA,  2016)   the  Hormuud  company told  the researchers  the  number  of  their  employee  were,  5000  of  employees  which  comprises  both  the  male  and  female  employee.  The  sampling  frame  describes  the  list  of  all population units  from which the sample is selected (Sh.  Yusuf

& GICHINGA, 2016). For  this study, the sampling frame  was

being  obtained  from  a  list  of  all  Hormuud  staff  which  was

5000.

1.3 SAMPLE SIZE

Sloven formula  was  being  used to this  study  to  determine the  sample  size.  Slovene’s  formula  were  using  to  obtaining  the sample size. Denoting by n the sample size, Slovene formula is given by n=N/ (1+ (N*e^2)).

Where 

n= sample size 

N= target population 

e=level of significance /marginal error 5%

1.4 MATERIALS AND METHODS

The  study  population  of  this  research  was  the  employees  at

Hormuud Company in  Mogadishu-Somalia.  According  to  (Sh.

Yusuf & GICHINGA,  2016)   the  Hormuud  company told  the

researchers  the  number  of  their  employee  were,  5000  of

employees  which  comprises  both  the  male  and  female

employee.  The  sampling  frame  describes  the  list  of  all

population units  from which the sample is selected (Sh.  Yusuf

& GICHINGA, 2016). For  this study, the sampling frame  was

being  obtained  from  a  list  of  all  Hormuud  staff  which  was

5000.

Sample Size

Sloven formula  was  being  used to this  study  to  determine the

sample  size.  Slovene’s  formula  were  using  to  obtaining  the

sample size. Denoting by n the sample size, Slovene formula is

given by n=N/ (1+ (N*e^2)).

Where 

n= sample size 

N= target population 

e=level of significance /marginal error 5%

MATERIALS AND METHODS  The  study  population  of  this  research  was  the  employees  at Hormuud Company in  Mogadishu-Somalia.  According  to  (Sh. Yusuf & GICHINGA,  2016)   the  Hormuud  company told  the researchers  the  number  of  their  employee  were,  5000  of employees  which  comprises  both  the  male  and  female employee.  The  sampling  frame  describes  the  list  of  all population units  from which the sample is selected (Sh.  Yusuf & GICHINGA, 2016). For  this study, the sampling frame  was being  obtained  from  a  list  of  all  Hormuud  staff  which  was 5000.  Sample Size  Sloven formula  was  being  used to this  study  to  determine the sample  size.  Slovene’s  formula  were  using  to  obtaining  the sample size. Denoting by n the sample size, Slovene formula is given by n=N/ (1+ (N*e^2)).  Where   n= sample size  N= target population  e=level of significance /marginal error 5%

1.5 IMPORTANCE OF MOTIVATION:

1. Motivation helps change negative attitude to positive attitude:

Without motivation the employees try to perform minimum activities in the organisation. But the motivation fills in the desire to perform to their maximum level. All the resources of the organisation are of no use unless and until the employees use these resources. The motivated employees make best use of the resources.

2. Motivation improves performance level of employees:

The motivation improves the efficiency level of employees which means the employees start performing the job to the best of their ability with minimum wastage of time and resources because motivated employees always go for best utilisation of resources. The motivation bridges the gap between the ability to work and willingness to work and willingness always improves efficiency.

3. Helps in Achieving the Organisational Goal:

The motivated employees always try to achieve the organisational goal and contribute their best efforts for the realisation of organisational goal as they know with the achievement of organisational goal only they can achieve their personal goal. All the employees contribute their efforts in one direction of accomplishment of goal.

4. Motivation creates Supportive Work Environment:

In motivation the relations between superior and subordinates are always improved. When the employees get their need satisfied or get the recognition and respect in the organisation then they always offer a supportive hand to superiors. There is more co­operation and co-ordination in the organisation and all the employees work with the team spirit.

5. Motivation helps the managers to introduce changes:

The motivated employees show less resistance in accepting the changes according to changes in the business environment because they know if the changes are not implemented in the organisation, not only the organisation will lose by this but the employees also will find it difficult to get their needs fulfilled. Motivated employees are always supportive and co-operative in accepting changes in the organisation.

CONCLUSION

 Based on the findings of  this  study,  the  following  conclusions were  drawn.  The  results  reveal  that    monetary  rewards,  job enrichment    have    significant    and    positive    effects    on employee  performance  while  training have   strong  negative  and    highly  insignificant    correlation    on    employee  performance    also    results    indicate    there  were    good  relationship  between  motivation  and  employee  performance  and    The      research  results      showed      that      employee   motivation   influences   employee   performance   of Hormuud Company  in  Mogadishu  Somalia.  The  results  of  correlation analysis  in  this  study  have  demonstrated  that  motivation  of employees  have  positive  relationship  with  employee performance, which is   statistically significant (p-value<0.05). This means   that   enhancing employee motivation positively             

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