AN EVALUATION OF THE CAUSES AND IMPLICATIONS OF COMMUNICATION
CHAPTER ONE
1.1 Introduction
The modern world is information oriented, thus management becomes more concerned about communication with employees. Hence communication is vital tool for effective management in an enterprise.
The need for effective communication has become paramount because most managers found it difficult to understand why efficiency is not as certain in an organization.
However, communication integrates, coordinate and synchronize organization activities. In an organization, there is need for harmonization of overall activities, this can be done through communication.
According to Koontz H. Weihrich (2008) 12th edition of management at global and entrepreneurial perspective page 22 defined communication as the process of transferring information meaningfully from one to another.
Communication is a fundamental aspect of all human interactions: through languages, humanity has recorded its history and transmit its culture from one generation to another. The ability to communicate has enable human being to build societies, organization and other social group that make for survival and social wellbeing.
Communication constitutes about 60% managers tasks. It takes the following form: directive conservation, request and instruction. The mix include not only oral and written form of one communication but gestures, positive dress and other visual signals.
Concept of Communication
Communication can mostly be facilitated through language and language is purely abstract in nature thus a well spoken language earns benefits and purpose of communication. The more an individual increases its vocabulary, the like/she visualize his words, object and phrase. Many people attach difficult meaning to gesture communication and as such it poses problem. Henry Fayol “studies unity of direction” in his 14 principles of management which means that each group of activities with the same objective must have one head and one plan. While Barnard in his popular book “the function of the executive” saw maintenance of organizational communication as top of his life of the three basic execution functions. Perhaps Bandas and Barret expressed the most eloquent when they write: It is not a secondary or derived aspect of organizational activity and it’s the best process out of which all other functions derive. With reference to the subject matter, the main purpose of this extended essay is to see the causes and effect of communication breakdown on an organization and suggest possible solutions to these problems with a view to enhancing organization efficiency.
1.2 Objective of the Essay
The objective of this extended essay constitutes the following:
1. To assess the effect of communication on the field of management.
2. To identify the existing communication barriers in an organization.
3. To access the contribution and important role played by effective communication in an organization towards enhancing production and profitability.
4. To find out what communication is all about, how it is done, what instruments are used and what qualities can make up a system of communication effective in an organization.
5. To ascertain and identify the problems of ineffective communication and to suggest possible solution so as to achieve better communication network in an enterprise.
6. To identify the possible barriers that lead to communication breakdown.
7. To know if there is any relationship between effective communication and performance of employees.
8. To know if there is any relationship between communication and effective management.
1.3 Significance of the Essay
It is my sincere hope that this extended essay would be of benefit to academicians and the students of business administrative studies at all levels and member of the public who would stand to benefit from the work, especially managers, administrative officers both in the public and private sector. Again it can also be used by researchers as prelude to another research or reference material for use by entrepreneurs who may find the work useful.
Besides, it is my belief that this essay will be found useful by the enterprise and consequently other organizations which may wish to achieve their established objectives. This is because communication in both private and public undertaking be it non-profit or profit motive play a vital role in enhancing productivity due to the fact that it integrates the management functions in an organization. Since it influence action towards the welfare of organization. Indeed, communication also brings about utilization, improvement and retention of various organization manpower (labour force).
